‘They’re all passing the buck’: UK travel firms flout the law on holiday refunds
Thousands of UK travellers face long struggle to get their money back for trips cancelled because of pandemic
They’ve spent the money already. Block booked hotels, sorted out the transfers from the airport, paid the advance on the allthesangriayouc’ndrink’n’vomitwelcomeparty and all that. They haven’t got the money they’ve been paid so of course they’re being resistant in paying it back.
It’s a fair and useful and not entirely true statement to say that all and every travel firm – including near all airlines – is bust. If they have to pay all the bookings back they are that is. If they can switch them into vouchers for future trips, or blame someone else, then perhaps they’re not. Sorry ‘n’ all that but that’s reality.